SFMTA is the San Francisco Municipal Transportation Agency whereas Muni stands for San Francisco Municipal Railway.

San Francisco is a beautiful city and the transit system is excellent.

The SFMTA has a number to call where you can speak to real people to get help with trip planning from Point A to Point B. This number is also good for Historic Streetcar information, Cable Car Information, complaints, etc. The number is for their Customer Service Center at 311 which is open 24 hours a day,    7 days a week and 365 days a year.

For regional information or toll-free calling the number is 511. If you are calling from outside the Bay Area it is 415-701-2311 and for TTY calling it is 415-701-2323. As with other subway and metro systems, you will find on their site, pertinent information regarding the following:

  • Service Announcements
  • Fares, Passes
  • Lost and Found
  • Customer Relations
  • Elevator Status 
  • Operator information.
The San Francisco Municipal Railway (Muni) was founded in 1912 and is one of America’s oldest public transit agencies. It operates alternative fuel vehicles, diesel buses, light rail vehicles, Historic streetcars, electric trolley coaches and the well-known cable cars.

The SFMTA is trying to make San Francisco a city where bicycling is safe and a viable transportation and recreation option through planning, engineering and convenient facilities.

The SFMTA is focused on safety for motorists and has tools for addressing speeding and reckless driving as well as safety and comfort for pedestrians and it encourages travel by foot.

For your Muni trip planner through San Francisco, California, you can start by visiting their site at www.sfmta.com.